Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

Introduction

Topkapi Palace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Topkapi Palace.

This policy applies to our website, mobile applications, and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us through our contact forms
  • Purchase tickets or services
  • Participate in surveys or promotions

Information Automatically Collected

When you visit our Services, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services
  • Process transactions and send confirmations
  • Send you newsletters and marketing communications
  • Respond to your comments and questions
  • Analyze usage patterns and improve our Services
  • Comply with legal obligations

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address: Cankurtaran, 34122 Fatih/Istanbul, Turkey